Returns & Exchanges
At VikingBags, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unworn condition. If your new gear doesn't fit your style or size, we make the exchange and refund process simple and transparent.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached and include a copy of your packing slip inside the box.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing